Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. Customer are responsible for any return shipping charges. Shipping charges are non-refundable once tracking number is generated. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are unsure please contact us before you process your payment.Īll warranty or defective units must be handled by Silhouette Support team here. Please ensure "Upgrade Codes" are purchased correctly. Warranty support click here.Īll materials and supplies sales are final ones it ships. Once a machine is opened, used or registered the same is final. It must also be in the original packaging.Ĭustomer is responsible for return shipping.
To be eligible for a return, your item must be unused, unopened, unregistered and in the same condition that you received it. Machines (CAMEO, Portrait, Curio, Alta and Mint) It must also be in the original packaging. To be eligible for a return, your item must be unused, unopened and unregistered and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 1 Digital License Key Code (Non-Refundable).Enter your license key card code along with your Silhouette account credentials and click “Submit”.Go to the “Help” menu and select “Upgrade Silhouette Studio”.Download and install the latest version of Silhouette Studio® if you have not already done so.This license key can be applied as follows: Your license key will be provided upon check-out. There is no physical card or product that would be mailed to you. (all links will be redirected to Silhouette USA)Īll license keys offered here are Digital License Key Codes. Ī comparison chart showing the differences between all Silhouette Studio upgrade options may be found here. It is not a completely different program but rather an upgrade version of the Silhouette Studio® program that can be purchased. Silhouette Studio® Designer Edition includes all of the capabilities of the Basic Silhouette Studio software. It is intended for users who want to unlock and explore further design features the program can offer. Silhouette Studio® Designer Edition is a version of the Silhouette Studio® software program which users may upgrade to.
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